Level 2 MSP Help Desk Engineer — Growth & Impact

Snapscale is looking for an experienced Level 2 Help Desk / Support Agent to provide technical support within a Managed Service Provider (MSP) environment. Responsibilities include troubleshooting IT issues, supporting end users, and managing Microsoft-based systems such as Office 365 and Windows environments. Applicants should have strong technical knowledge, excellent communication skills, and at least 5–7 years of relevant experience. The role offers competitive pay and various perks, including HMO and 13th month pay.
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