Found Description
Role: Level 2 (L2) Application Support Engineer – Core Banking
Location: Singapore
Employment Type: Contract (12 Months, Extendable)
Start Date: July 2026
Job SummaryWe are seeking experienced L2 Application Support Engineers to provide production support for Core Banking applications. The role involves incident management, troubleshooting, root cause analysis, batch monitoring, deployment support, and collaboration with development and infrastructure teams to ensure system stability and availability.
Key Responsibilities- Provide Level 2 production support for Core Banking applications.
- Investigate, troubleshoot, and resolve application incidents and service requests.
- Perform Root Cause Analysis (RCA) and implement preventive measures.
- Monitor application health, batch jobs, and EOD/BOD processes.
- Execute deployment validation and rollback activities when requir...
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