Found Description
Position
Level 1 Application Analyst
Location
Eastwood, Quezon City
Work setup & shift
Hybrid | Shifting
Why join MicroSourcing?
- Competitive Rewards: Above‑market compensation, healthcare coverage on day one, group life insurance, paid time‑off with cash conversion, and performance bonuses.
- A Collaborative Spirit: Contribute to a positive and engaging work environment through company‑sponsored events.
- Work‑Life Harmony: Flexible arrangements to balance work and life.
- Career Growth: Opportunities for continuous learning and promotion.
- Inclusive Teamwork: Diverse team that celebrates diversity and fosters inclusion.
Your Role
As a Level 1 Application Analyst, you will:
- Serve as the first point of contact for customers via phone, chat, and ticketing channels.
- Triage, diagnose, and categorize incidents, service requests, and a...