Level 1 & 2 Customer Support Agent

Contractor Opportunity: Level 1&2 Customer Support Agents
**Location**: Mexico City, Mexico (Hybrid)
GL.iNet is building a 20-seat call center of english-speaking customer support specialists to join our team as independent contractors via Deel/Oyster/etc.
You'll troubleshoot routers (OpenWrt/Linux), VPN configurations, and network issues for customers around the globe.
**What you'll need**:
- Native-level or intermediate English for spoken support
- Experience or willingness to learn router admin panel configuration, TCP/IP fundamentals, VPN server/client configuration
**What we offer**:
- Competitive fixed monthly rate paid via Deel/Oyster/etc.
- On-site with potential hybrid option
Tipo de puesto: Por tiempo indeterminado
Sueldo: $9,****** - $13,****** al mes
Beneficios:
- Horarios flexibles
- Seguro de gastos médicos
Lugar de trabajo: remoto híbrido en *****, Roma Norte, CDMX