Found Description
The Opportunity:
Our client is an ambitious, fast-growing fintech that’s modernising the home loan journey from the ground up. After a successful market launch, they are scaling up, and now seeking a motivated and process-savvy Mortgage Operations Specialist to help deliver seamless experiences for borrowers, brokers, and partners across every stage of the loan cycle.
This isn’t your standard lending operations role. You’ll be working cross functionally with product, tech, credit and customer teams to uplift processes, while handling key operational tasks across settlements, servicing, customer support, collections, and discharges.
Typical duties include:
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Manage loan settlements end to end, making sure all parties are aligned and ready
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Manage inbound queries from customers and brokers post settlement
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Handle updates to customer accounts, direct debit c...