Lending Operations Manager

Key Responsibilities

• Partner Funnel Management: Identify, onboard, and manage co-lending partners (banks and NBFCs);
  maintain a robust pipeline of active and prospective lending partners;
  ensure smooth processing of partner agreements, limit utilisation, and disbursement workflows.
• Relationship Management: Serve as the primary point of contact for co-lending partners;
  build and maintain strong, trust-based relationships with bank and NBFC stakeholders;
  conduct regular review meetings, share performance reports, and address partner queries and escalations in a timely manner.
• Collection Performance Monitoring: Track and analyse collection efficiency, delinquency trends, and recovery rates across co-lending portfolios;
  coordinate with the collections team to ensure targets are met;
  prepare and present collection dashboards and MIS reports for partner and internal reviews.
• Business Strategy & G...