Learning & Development Manager

Position Overview

The Learning & Development (L&D) Manager coordinates and organizes a range of development activities that contribute to the attainment of the Company's performance standards and Hotel Goals. The individual is responsible for conducting systematic analysis of the Hotels training needs and deliver relevant learning plan. The L&D Manager acts as an internal consultant on department related training matters, source and maintain a current knowledge of statutory requirements, develop creative and innovative training programs, promotes a continuous learning culture, partners with stakeholders to ensure colleagues are trained on the needed skills to successfully perform their jobs to attain service excellence in the craft of hospitality.

The Role

Core Learning

• Be an exemplary role model in inspiriting colleagues through strong demonstration of the Capella Culture and Service Philosophy. Ensures and provides flawless, upscale, ...