Learning & Development Designer for Contact Center

Helpware in Cebu City is looking for a Learning and Development Officer to create impactful learning solutions that enhance employee performance in a contact center setting. You will design and implement instructional materials and programs using various delivery methods.

The ideal candidate has at least 2 years of relevant experience and holds a Curriculum Design certification. Proficiency in MS Office and e-learning tools is essential. The role involves collaboration with global teams and occasional travel may be required.