Leadership Role as Guest Services Manager

Enhance guest relations as Guest Services Manager at Microtel Inn & Suites in Summerside, PEI. Cultivate top-tier customer service and manage hotel revenue strategies effectively.
This position focuses on leading operations and fostering a motivated team committed to superior service. Your leadership will involve training staff, handling guest feedback, and ensuring adherence to company policies. Revenue management participation and marketing initiatives are key components of this high-energy role within hotel management.
Key Responsibilities:
• Maintain positive guest relations and promptly resolve issues
• Assist General Manager in operational reporting and analysis
• Participate in recruitment and staff orientation processes
• Ensure compliance with safety and service standards
• Monitor and implement effective marketing initiatives
Requirements:
• At least 3 years of hotel industry experience
• 1-2 years in a leadership capacity
• Strong background ...