Lead, Workforce Forecasting & Data Science

IntouchCX is seeking a WFM Data Science Lead in Manila to drive the data science strategy within Workforce Management. This role involves transforming raw data into actionable insights, developing forecasting models, and collaborating with various teams to enhance operational efficiency.

The ideal candidate will have over 7 years of experience in data science or analytics, a bachelor's degree in a relevant field, and strong skills in Python, SQL, and forecasting methodologies.