Lead Technical Support Engineer: AI-Driven Incident & Ops

Ingram Micro, Inc. is looking for a Lead Technical Support Engineer in Santander, Spain. This position will serve as the senior technical leader within the support organization, responsible for driving operational improvements and mentoring teams.

The ideal candidate will have over 7 years of experience in technical support, expertise in cloud and API integrations, and the ability to represent customer impact in engineering discussions. Join us to enhance customer experience through innovative solutions.