Found Description
We are seeking an experienced **Lead Support Engineer**to join our team and help facilitate the migration to a new Managed File Transfer (MFT) platform.
**Responsibilities**
- Configure and deploy file transfer systems leveraging CLEO Harmony and Sterling File Gateway
- Develop and execute automation scripts for MFT workflows using shell scripting and Perl
- Set up and maintain Connect:Direct and file agent scripts to automate data transfers
- Work closely with network, firewall, and system administrators to resolve connectivity issues involving TCP/IP, FTP, or SFTP
- Consult with business users to gather requirements and design customized file transfer solutions
- Deliver 24/7 support for file transfer operations, including participating in on-call schedules and planned maintenance activities
- Guide and mentor team members while following established engineering processes and practices
- Collaborate with project leads and assume leadership responsibilities ...
**Responsibilities**
- Configure and deploy file transfer systems leveraging CLEO Harmony and Sterling File Gateway
- Develop and execute automation scripts for MFT workflows using shell scripting and Perl
- Set up and maintain Connect:Direct and file agent scripts to automate data transfers
- Work closely with network, firewall, and system administrators to resolve connectivity issues involving TCP/IP, FTP, or SFTP
- Consult with business users to gather requirements and design customized file transfer solutions
- Deliver 24/7 support for file transfer operations, including participating in on-call schedules and planned maintenance activities
- Guide and mentor team members while following established engineering processes and practices
- Collaborate with project leads and assume leadership responsibilities ...