Lead site reliability engineer

We Work Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Lead Site Reliability Engineer

We're building a Site Reliability Engineering center in Mexico City, and we're hiring a Manager-level Backend Engineer to own the reliability and operational maturity of our settlement platforms. These are batch-critical systems that process every credit and debit transaction across the network.

This is a foundational role. You'll be one of the first engineers in CDMX responsible for ensuring settlement cycles complete accurately, on time, and in compliance with SOX and PCI-DSS requirements. You'll work across hybrid infrastructure (on-prem data centers and AWS), partner closely with UK-based engineers, and build the automation and observability that allows Mexico City to operate settlement.

What You'll Do Own reliability for batch settlement systems - ensure cycle completion windows are met, data integrity is maintained, and failures are detected before ...