Found Description
Become a pivotal player in advancing digital credentials as a Lead Service Designer within IAMP. This onsite role guides initiatives for user-centered service design supporting digital interactions across jurisdictions.
With 7+ years of experience in UX and service design, you will deliver strategic design solutions that enhance user experiences. Focus on mentoring, facilitating workshops, and applying quantitative insights to improve service outcomes. Collaborate with stakeholders while steering end-to-end design projects to meet evolving business needs.
Key Responsibilities: • Lead design initiatives to modernize digital credential delivery • Synthesize data and identify areas for service improvement • Facilitate alignment across stakeholder groups effectively • Document service design recommendations and governance impacts • Develop performance measurement frameworks for ongoing evaluation
Requirements: • 7+ years of experience in service and UX design • P...
With 7+ years of experience in UX and service design, you will deliver strategic design solutions that enhance user experiences. Focus on mentoring, facilitating workshops, and applying quantitative insights to improve service outcomes. Collaborate with stakeholders while steering end-to-end design projects to meet evolving business needs.
Key Responsibilities: • Lead design initiatives to modernize digital credential delivery • Synthesize data and identify areas for service improvement • Facilitate alignment across stakeholder groups effectively • Document service design recommendations and governance impacts • Develop performance measurement frameworks for ongoing evaluation
Requirements: • 7+ years of experience in service and UX design • P...
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