Found Description
Take charge as a Lead Retail Assistant Manager at a Toronto location, working directly with the Retail and Racquet Services Managers to uphold service excellence and operational efficiency.
In this full-time role, you will oversee daily store functions, mentor staff, and assist with inventory management. Your specialized tennis knowledge is critical in fostering a knowledgeable team and enhancing customer interactions regarding racquets and apparel.
Key Responsibilities:
• Supervise store operations and workflow efficiency
• Conduct hiring, training, and performance evaluations
• Address customer service escalations competently
• Guide staff on product knowledge and sales techniques
• Maintain high standards of store visual presentation
Requirements:
• At least 1 year of retail management experience
• Proven capability in team leadership and motivation
• Strong communication and conflict resolution abilities
• In-depth knowledge of tennis equipment
In this full-time role, you will oversee daily store functions, mentor staff, and assist with inventory management. Your specialized tennis knowledge is critical in fostering a knowledgeable team and enhancing customer interactions regarding racquets and apparel.
Key Responsibilities:
• Supervise store operations and workflow efficiency
• Conduct hiring, training, and performance evaluations
• Address customer service escalations competently
• Guide staff on product knowledge and sales techniques
• Maintain high standards of store visual presentation
Requirements:
• At least 1 year of retail management experience
• Proven capability in team leadership and motivation
• Strong communication and conflict resolution abilities
• In-depth knowledge of tennis equipment
Ready to Apply?
Submit your application for Lead Retail Assistant Manager Position at Merchant Of Tennis
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