Lead Global Lab Operations at EA

Drive innovation in player research at Electronic Arts as the Lead for Global Lab Operations. Utilize your leadership skills to ensure optimal lab performance and security across multiple sites.
You will be responsible for the technical strategy and operations of EA’s global Playtest Lab ecosystem. This key role involves partnering with teams to enhance lab infrastructures and improve workflows significantly. Your leadership will ensure that our labs are ready to deliver compelling player insights and experiences.
Key Responsibilities:
• Establish global hardware standards for consistency
• Manage automated imaging and deployment processes
• Oversee Lab software configuration and maintenance
• Ensure environments meet security and compliance standards
• Address critical incidents with swift resolution
Requirements:
• 5-7+ years in IT infrastructure or lab environments
• Experience managing multi-site technical operations
• Background in hardware lifecyc...