Found Description
Join the Global Customer Support team as a Lead Engineer specializing in grid automation. This role emphasizes technical leadership and customer interaction, driving excellence in protection application engineering.
As part of the team, you'll focus on providing Level 3 technical support for products like Stafford and P40 series. Your responsibilities will include developing application notes, leading training sessions, and resolving customer issues. You'll work with R&D to ensure timely completion of projects and continuously adapt to evolving technologies in the protection domain while maintaining high-quality standards.
Key Responsibilities:
• Provide L3 technical support on assigned product platforms
• Create and develop application notes to enhance sales
• Address and solve customer complaints effectively
• Conduct product training sessions for customers
• Organize and lead customer-facing events and seminars
Requirements:
• Engineering degree in relevan...
As part of the team, you'll focus on providing Level 3 technical support for products like Stafford and P40 series. Your responsibilities will include developing application notes, leading training sessions, and resolving customer issues. You'll work with R&D to ensure timely completion of projects and continuously adapt to evolving technologies in the protection domain while maintaining high-quality standards.
Key Responsibilities:
• Provide L3 technical support on assigned product platforms
• Create and develop application notes to enhance sales
• Address and solve customer complaints effectively
• Conduct product training sessions for customers
• Organize and lead customer-facing events and seminars
Requirements:
• Engineering degree in relevan...
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