Found Description
Responsibilities
- Provide technical expertise to the Gas Turbine Product Service engineering team leading root cause investigations and daily technical case support across all GE Vernova heavy duty frame sizes
- Lead and project manage complex, high impact root cause investigations applying engineering techniques and processes to develop solutions and ensuring issues are solved in terms of accuracy, quality, and timeliness to meet customer needs and business goals
- Lead external communication with customers, including the development and introduction of technical information letters and other required documentation
- Prepare technical presentations for customers and senior leadership, such as user conferences, webinars, or other customer technical reviews
- Establish and maintain relationships with internal interfaces to ensure that customer requirements are understood and being addressed
- Ensure operational rigor and suppo...