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Lead - Dialer Administration

Sutherland

angeles, pampanga, Philippines Full-time June 19, 2026

Found Description

At Sutherland, we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Dialer Admin Specialist.

If you are a Dialer Lead looking for a global career, do not miss this opportunity!

Dialer Administrator gets to:

  • Perform daily uploads, downloads, and importing of dialer schedules.
  • Document activities for outbound dialer.
  • Analyze dialer-output data to identify potential problems/issues.
  • Run payment reports regularly.
  • Create and update dialing campaigns. Filter, list strategies and reports.
  • Monitor and adjust performance of the dialer systems.
  • Complete other duties as assigned by the markets.

Our most successful candidates will have:

  • Intermediate to advanced proficiency level with Microsoft Excel...

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