Found Description
About the Role
Seeking a highly experienced Project / Delivery Manager to serve as the primary point of contact for the departments Managed ICT services, ensuring effective and consistent delivery. This role will be the key liaison between providers and internal technical teams, and responsible for managing end-to-end service delivery processes, maintaining strong stakeholder relationships, and ensuring that service performance aligns with contractual obligations and business objectives.
Key Responsibilities:
- Reviewing and renewing contracts for managed ICT services.
- Identifying the technical risks and prepare the State of Requirements for an Approach to Market for Windows 11
- Taking on the lead role for transition of new services or providers, ensuring stakeholder engagement, service readiness and clear expectations.
- Ensuring services are delivered in line with contractual Service Level...