Lead Data Scientist, Customer & Growth Analytics

About the Role

Thomson Reuters Legal is seeking a Lead Data Scientist to help power data‑driven growth and adoption of our AI‑enabled legal solutions. In this role, you will design, build, and maintain predictive models—including propensity‑to‑upgrade models—that identify customers most likely to expand into AI products such as CoCounsel. You will work closely with Lifecycle Marketing, Marketing Operations, and Customer Success to ensure insights and models are not only accurate but actionable—embedded directly into our Customer Data Platform (Treasure Data) and downstream activation workflows.

Responsibilities

• Design, build, and maintain predictive models that support customer expansion, including propensity‑to‑upgrade and engagement scoring models.
• Use behavioral, usage, firmographic, and lifecycle data to identify signals that indicate readiness for AI adoption and expansion.
• Partner with Lifecycle Marketing to translate mo...