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Lead, Customer Delivery - Technical Account Manager

Cisco ThousandEyes

ciudad de méxico, ciudad de méxico, Mexico Full-time June 24, 2026

Found Description

**Who We Are**:
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end
- user experiences.
ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios.
**About The Role**:
The Leader, Customer Engineering role will be responsible for building and leading the Technical Account Management team in the US. The TAM organization is our highest level of support that we offer to our top customers. This is both a technical and managerial role as you will...

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