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Lead Business Analyst for CIAM Systems

Capco

toronto, on, Canada Full-time June 07, 2026

Found Description

Join a leading financial services organization as a Senior Business Systems Analyst focusing on Customer Identity and Access Management (CIAM). Your role will be pivotal in shaping the future of customer identity capabilities.
We are seeking a Senior Business Systems Analyst to guide a major transformation in CIAM. With over five years of proven experience, you will assess and define current and target-state capabilities, fostering collaboration across various teams. Your contribution will drive strategic initiatives and enhance customer experience while adhering to regulatory standards.
Key Responsibilities:
• Deliver detailed assessments of current CIAM capabilities
• Develop target-state CIAM roadmaps and strategies
• Design a new operating model aligned with business objectives
• Facilitate business workshops for requirements gathering
• Create high-quality business artifacts and documentation
Requirements:
• Minimum 5 years in CIAM initiatives
• Demon...

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