Lead Azure Support Engineer

• Help design, build and continuously improve the clients online platform.
  
• Research, suggest and implement new technology solutions following best practices/standards.
  
• Take responsibility for the resiliency and availability of different products.
  
• Be a productive member of the team.
  

Requirements

• 8+ years of experience in ITSM and Production Support environments.
  
• Strong experience supporting Azure Cloud and Data Platform production operations.
  
• Hands-on experience with ITIL processes, including Incident Management, Change Management, and Problem Management, using ServiceNow.
  
• Excellent troubleshooting and issue resolution skills.
  
• Strong hands-on experience with Azure Data Factory (ADF), Azure Databricks (ADB), Python, SQL, and monitoring tools such as Dynatrace.
  
• Experience setting up an...