LatAm Support Operations Leader: Strategy & CX

Philips Iberica SAU is seeking a Sr. Support Operations Manager to lead multiple service teams across the LATAM Hispanic clusters. This role focuses on optimizing performance and delivering exceptional customer satisfaction.

The ideal candidate will have a Bachelor's or Master's degree in a relevant field, along with extensive experience in service delivery and leadership. Proficiency in Spanish and English is required, and the role may involve travel to meet clients across Latin America.