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LATAM Order & Premium Service Lead

PepsiCo

Remote, estado de méxico, Mexico Full-time June 15, 2026

Found Description

PepsiCo is seeking a LATAM Customer Service Lead to oversee the execution of customer ordering processes across teams. This role involves managing staffing and schedules to optimize order processing while developing innovative customer service strategies.

The ideal candidate will have over 10 years of experience in customer service operations, including 5+ years in leadership, and must possess strong analytical skills. Fluency in English is required, with Spanish as a plus.

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