LATAM Director, Workforce Support & IT Service Desk

Link-Worldwide is looking for an experienced IT Services Manager based in Mexico City to oversee IT support services in the South America region. The successful candidate will manage the Workforce Support & Service Desk, ensuring a high-quality support strategy and seamless operations.

Responsibilities include developing training strategies, managing budgets, and ensuring compliance with security policies. Candidates should have over 10 years of experience, with strong analytical and problem-solving skills, and be an expert in tools like Power BI and ServiceNow.