Last-Mile CX Specialist | Multichannel Support

APM Terminals in Ciudad López Mateos is seeking a CX Representative to provide world-class customer service through inbound and outbound calls, managing around 60 calls daily. This position requires resolving last-mile delivery issues and coordinating with customers and delivery teams for seamless operations.

The ideal candidate will have a High School Diploma, 2 years of experience in a contact center, and an intermediate level in ERP and Excel. We offer competitive compensation and benefits in a dynamic work environment.