Found Description
Assists clients with placing label orders by providing information concerning label types, charges, suppliers, and order and release policies and procedures.
- Reviews work of lower-level customer service representatives as well as provides job training on all work-related functions of label policies and procedures.
- Maintains stock of standard labels by identifying need through inventory reports and placing orders with appropriate printers.
- Authorizes client label order cancellations and/or billing corrections by verifying requests and informing Accounting of cancellation.
- Assures custom labels comply with UL specifications by reviewing, correcting and authorizing client designs.
- Prepares and completes in-house printing/permanent issue number requests.
- Resolves client and supplier problems by investigating issues with concerned parties and relaying information.
- Completes client orders by processing label purchase and release requests which inc...