L3 Support Engineer with Pega Expertise

Elevate your career as an L3 Support Engineer specializing in Pega within a hybrid environment in Toronto. Leverage your technical skills in production support while ensuring KYC applications run smoothly.
We are looking for candidates with 6–8 years of experience in Pega support. This vital role requires delivering end-to-end incident resolution through effective troubleshooting and monitoring. Your expertise in Java, Spring Boot, and tools like Splunk will be instrumental in maintaining application health and performance.
Key Responsibilities:
• Own resolution of L3 incidents via ServiceNow
• Perform troubleshooting across Pega applications
• Analyze logs using Splunk for issue triage
• Monitor applications with Dynatrace/DataDog
• Collaborate with L2 support and development teams
Requirements:
• 6–8 years of experience in Pega support
• Strong Java and Spring Boot knowledge
• Hands-on experience with Splunk and Dynatrace
• Familiarity with Service...