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**L3 Support Engineer**- Location: MexicoType: Full-timeDepartment: Technology- **Summary****Responsibilities**- Support role diagnosing and fixing coding issues within defined SLAs- Work closely with the engineering team to drive resolution of client issues- Influence and suggest improvements on the roadmap to enhance client experience, focusing on portfolio analytics- Create documentation, runbooks and code snippets to share with clients and internal engineering teams- Execute on support issues while also building out the function and automating resolution of repeat issues**Eligibility Requirements**- Overall technology experience- Must be comfortable coding in debugging API calls, writing quality-of-life snippets for clients, creating scripts for debug tooling- Must have a basic knowledge of UI and API integration- Hands-on experience with Java- Some coding experience in Python- Hand on experience in a support role- Experience or Keen to learn about financial markets- Strong anal...