Found Description
Job Summary
Plays a leading role in supporting all network infrastructure operations across multiple technology domains (Data, , and network applications). This includes advanced technical diagnostics and execution of complex changes. Provide expert / advanced level troubleshooting to resolve complex network and voice Incidents. Oversee and technically drive network Pri1’s and critical issues within shift to ensure the Managed Service Provider is restoring service as quickly and efficiently as possible. Ensure Incident Management is achieving the goal of fast and efficient restoration of services. .
Responsibilities
Responsible for Operational Continuous Improvement (reviewing logs, configurations, tools, analytic data, etc.) to continually improve the reliability of the client network.
Ensure best in class network performance through proactive and predictive network monitoring and controls. This individual will utilize operational technologies...