L3 Application Support Engineer

Role Overview

We’re looking for a highly analytical and performance‑driven L3 Application Support Engineer with deep expertise in SRE, DevOps, and enterprise infrastructure. The role focuses on ensuring high availability for critical banking/corporate systems, driving automation, and leading complex incident resolution with minimal business impact.

Key Responsibilities

• System Reliability & Incident Management
• Provide L3 application support for 24/7 production environments with strict SLA adherence
• Rapid triage, root cause analysis, and resolution of high‑severity incidents for banking/corporate apps
• Lead DR drills, post‑mortems, and implement resilience improvements
• Proactive health checks, patching, and performance monitoring to prevent outages
• Manage CI/CD pipelines using Jenkins/GitLab, Bitbucket, and Azure Automation Runbooks
• Implement Infrastructure as Code and automated deployments...