L2 Technical Support Lead – Retail POS & Fuel Systems

Murkez Technologies is seeking an experienced Technical Support Representative to support a US‑based client operating fuel stations and convenience stores. The role owns Level 2 support, troubleshooting POS and store systems, and coordinating with engineers and vendors to resolve complex issues.

The ideal candidate will lead end‑to‑end escalations, drive system rollouts, and document solutions that enhance the team's capability.