L2 T Support Specialist

Responsibilities
¿No sabe con seguridad qué habilidades necesitará para esta oportunidad? Simplemente lea la descripción completa a continuación para obtener una idea clara de los requisitos del candidato.

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• Level 2 support for all hardware and software related problems including troubleshooting and resolution.
  
• Monitor and process tickets / incidents.
  
• Act as central point of contact as part of end user support.
  
• Install, configure, administrate, and monitor end user devices, such as workstations, laptops, and other mobile devices with different operating systems.
  
• Maintain, configure, install, and monitor printers including centralized management software.
  
• Perform equipment install‑move‑add‑change operational processes as needed by the businesses.
  
• Analyze and recommend new technology, upgrades, and services for end users.
  
• Plan, purchase, inventory, and asse...