Found Description
Westcon‑Comstor is looking for a L2 Senior Support Specialist for Checkpoint technologies to join our Spanish team in Madrid!
A continuación, encontrará un desglose completo de todo lo que se requiere de los posibles candidatos, así como la forma de presentar su candidatura. ¡Mucha suerte!
The L2 Support Engineer provides advanced support for Check Point and Fortinet security solutions, handling escalated issues that require a deeper technical understanding of Check Point and Fortinet products and services. This role is focused on diagnosing and resolving complex network and system issues, supporting L1 engineers, and collaborating with cross-functional teams to maintain system performance. The L2 Engineer is pivotal in enhancing the efficiency of Check Point and Fortinet based networks and delivering reliable technical support.
Responsibilities
- Manage escalated cases for Check Point products such as Next‑Generation Firewalls, VPNs, IPS/...