Found Description
Position
L2 Support Specialist.
Location
CDMX, Ciudad de México (MX-CMX), Mexico (MX).
Responsibilities
- Actively provide support for resolution of L2 issues with detailed analysis.
- Help in code fixes and rigorous testing where required.
- Good knowledge of Unix, SQL and scripting languages.
- Work on supporting Product servers and clients on cutting-edge platforms.
- Contribute to our continuous improvement and continuous delivery.
- Continually focus on enhancing the performance of the applications.
- Work effectively in collaboration with other team members.
- Provide technical feedback and support to Development teams.
- Perform detailed RCA of issues in production, and implement corrective actions.
- Validated collaboration and communication skills, being able to lead in a global environment.
Basic Qualifications
- 3+ year...