L2 Support Engineer - PAM & Privilege Cloud

Helpware is seeking a PCloud Technical Support Engineer (L2) to ensure the security and availability of the Privilege Cloud environment. You will troubleshoot Web Portal, Password Manager, and Session Manager, and manage privileged credentials across Windows, Linux, and databases.

You will analyze logs, advise on vaulting best practices, and collaborate with Engineering to test patches for SaaS PAM environments. English proficiency (C1) is required.