L2 Support Engineer: AI-Driven EdTech Troubleshooter

Crossover is hiring a remote Technical Support Engineer to diagnose and resolve complex issues in our education platform used by students and teachers. You will replicate failures, review logs, and use AI tools to accelerate diagnosis while documenting findings for future incidents.

This full-time role requires strong REST/JSON, English fluency, and comfort with command line and APIs. Work hours are 1:00 PM–10:00 PM UTC, with weekly pay and rapid onboarding to new products.