L2 IT Service Desk Engineer — Advanced End-User Support

Staff Domain Inc. in Metro Manila is seeking a skilled L2 Service Desk Engineer to join our IT support team. You will provide advanced technical support for end-user hardware, software, and network issues, acting as escalation point for L1, and ensuring reliable operation of our IT systems.

The role requires 3+ years of experience, strong knowledge of Windows and Linux, Active Directory, Office 365, SharePoint, PowerShell, and ConnectWise PSA. Certifications are a plus.