Found Description
Position: L2 Compute Engineer
Location: Bangalore
Experience: 5+ years
Responsibilities:
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Respond to service, product, technical, and customer relations questions on subjects such as features, specifications and repairs on current and discontinued products and parts & options based on customer entitlement
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Ability to act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
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Participate in Knowledge creation and management activities
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Asses and appreciate technical issue as well as customer’s business impact and communicate appropriately with the customer.
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Participate in after-hours remote support rosters
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Deliver internal trainings and tech-share sessions as...