L2 Cloud & Infrastructure Support Engineer

Location: Singapore

Employment Type: Full-Time

Experience Level: Mid-Level

We are looking for a skilled and proactive L2 Cloud & Infrastructure Support Engineer to support AWS cloud infrastructure, Windows Server environments, networking, and core IT services. The ideal candidate should have strong troubleshooting skills, hands‑on experience with AWS administration, and the ability to support business‑critical infrastructure operations.

• Provide Level 2 support for AWS cloud infrastructure and services.
• Manage and support Windows Server environments, Active Directory, DNS, DHCP, and related services.
• Troubleshoot network connectivity, routing, firewall, and VPN‑related issues.
• Monitor system performance, availability, backups, and security compliance.
• Support incident, problem, and change management activities.
• Collaborate with internal team...