L2 AI Support Engineer - Troubleshooter & Problem-Solver

Crossover is seeking an L2 Support Engineer in Buenos Aires, Argentina. This full-time position involves addressing complex customer issues escalated by AI systems and delivering hands-on support to enhance operational efficiencies.

The ideal candidate should have a minimum of 3 years of experience in technical customer support, strong troubleshooting skills, and a fundamental understanding of coding. Proactive problem-solving and effective stakeholder coordination are also essential.