L1 Support Engineer - 24/7 IT Helpdesk & Troubleshooter

Instructure in Quezon City is seeking a Level 1 Support Engineer to handle tickets via web, phone, or live chat from admins, faculty, staff, and students. You will escalate when needed and provide timely updates to users.

Join a team that values proactive communication, independent problem solving, and a fast-paced, agile environment, with onsite work at Giga Tower and a 24/7 schedule.