L1 IT Support Engineer: Salesforce, Slack & More

Optimum Solutions Pte Ltd is seeking an L1 Support Engineer in Singapore to handle operational support across Salesforce, Workato, UiPath, Tableau and Slack. You will triage issues, manage tickets, and coordinate with L2/AMS teams to ensure timely resolutions.

The role emphasizes clear communication with end users, maintenance of runbooks and knowledge bases, and participation in governance and compliance activities. Experience in IT helpdesk and ticketing systems is preferred.