L1 IT Helpdesk Associate - Hardware & MS Office Support

NTT DATA, Inc. is seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico. The role provides general L1 support for hardware and MS Office packages, and includes responsibilities like answering technical support calls and documenting troubleshooting steps.

Ideal candidates will have advanced English skills, 6 months of customer service experience, and be available for flexible shifts. Benefits include a competitive salary, medical insurance, and growth opportunities within the company.