Found Description
Title: L1 Desktop Support Engineer Experience: 1 Year Budget : 3lpa Location: Noida Employment Type: Full-Time Key Responsibilit iesProvide first-level technical support for desktops, laptops, printers, and peripheral devic es.Install, configure, and troubleshoot Windows operating systems and standard business applicatio ns.Respond to user incidents and service requests through ticketing systems, phone, email, or in-person suppo rt.Diagnose and resolve hardware, software, network, and connectivity issu es.Perform user account management activities such as password resets and access reques ts.Configure and support Microsoft Office 365 applications, including Outlook, Teams, and OneDri ve.Install and update software, patches, and antivirus solutio ns.Support printers, scanners, and other IT equipme nt.Escalate unresolved issues to L2/L3 support teams as requir ed.Maintain accurate documentation of incidents, resolutions, and asset informati on.Follow IT policies, procedures, and service-...