Found Description
Title: L1 Desktop Support Engineer
Experience: 1 Year
Budget : 3lpa
Location: Hyderabad
Employment Type: Full-Time
Key Responsibilitie
s Provide first-level technical support for desktops, laptops, printers, and peripheral devices
. Install, configure, and troubleshoot Windows operating systems and standard business applications
. Respond to user incidents and service requests through ticketing systems, phone, email, or in-person support
. Diagnose and resolve hardware, software, network, and connectivity issues
. Perform user account management activities such as password resets and access requests
. Configure and support Microsoft Office 365 applications, including Outlook, Teams, and One Drive
. Install and update software, patches, and antivirus solutions
. Support printers, scanners, and other IT equipment
. Escalate unresolved issues to L2/L3 support teams as required
. Maintain accurate documentation of incidents, resolutions, and ass...
Experience: 1 Year
Budget : 3lpa
Location: Hyderabad
Employment Type: Full-Time
Key Responsibilitie
s Provide first-level technical support for desktops, laptops, printers, and peripheral devices
. Install, configure, and troubleshoot Windows operating systems and standard business applications
. Respond to user incidents and service requests through ticketing systems, phone, email, or in-person support
. Diagnose and resolve hardware, software, network, and connectivity issues
. Perform user account management activities such as password resets and access requests
. Configure and support Microsoft Office 365 applications, including Outlook, Teams, and One Drive
. Install and update software, patches, and antivirus solutions
. Support printers, scanners, and other IT equipment
. Escalate unresolved issues to L2/L3 support teams as required
. Maintain accurate documentation of incidents, resolutions, and ass...