Found Description
Role : Kronos/UKG Specialist
Location : Brazil (100% Remote)
Role Overview
Workforce Management professional with hands-on experience supporting and configuring Kronos/UKG solutions, workforce scheduling processes, and time & attendance systems. Proven ability to provide functional and technical support, analyze business requirements, troubleshoot complex issues, and drive successful system implementations and post-go-live support.
Experienced working with multicultural teams across LATAM, delivering high-quality customer service and ensuring business continuity during critical operations. Strong organizational, analytical, and problem-solving skills, with a customer-centric approach and commitment to continuous process improvement.
Key Responsibilities
· Provide end-to-end support for Kronos (UKG) applications across the LATAM region (Mexico, Brazil, Argentina).
· Support Go-Live and hypercare activities, including issue triaging, resolution, and system ...