Korean Bilingual QA Specialist – Elevate Customer Experience

Tech Mahindra in Taguig is seeking a Korean Bilingual Quality Assurance Analyst. This role involves monitoring customer engagements, training quality analysts, and publishing quality reports.

The ideal candidate will be a native Korean speaker with strong English communication skills and at least 2 years of customer service experience, preferably in BPO or contact centers. The position requires strong analytical abilities and a customer-first mindset.